Hy-Pro are Open for Business

We would like to assure all of our customers and suppliers that we are still open for business here in Devon. Due to the temporary closure of some of our customers and the need to maintain social distancing, we have reduced the number of people on site down to about 1/3. Everyone who can do so is working from home.

Our technical sales team are all at the end of a phone as usual, as are people in our accounts and purchasing departments.

We do maintain good levels of stock for most of our popular products but our machine shop is currently running at reduced capacity. This means that our usual stocks will fall. For this reason, I would ask that our regular OEM customers and distributors consider their requirements at least one month in advance. We are currently scheduling our machines for the second half of May.
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GDPR – What It Is & How We Use Your Data

Many of our customers are companies, and if you are one of these you are probably aware of the approaching deadline for GDPR. There is a lot of confusion surrounding GDPR, so we’ve highlighted the basics in this blog and briefly explained how it affects us as a company and might affect yours too. If you’re an individual who is an ‘end user’ customer of ours, this blog also explains how we treat your personal data, and how this complies with the new GDPR regulations.

What is it?

GDPR stands for the General Data Protection Regulations, this is a piece of EU legislation that will be coming into practice very soon. This piece of legislative text will be replacing the UK’s Data Protection act 1998, this new regulation will be aimed at businesses in regards to their use of the personal data of individuals.

Companies who are not compliant with these new terms of GDPR will be subject to penalties given out by the ICO.

The deadline to be compliant with these new regulations is 25th May 2018, this is when the regulations will start to be enforced, and penalties will begin to be handed out to non-compliant companies.

Why is it happening?

The regulation looks at modernising our existing data protection laws – the way that businesses use and handle data has changed a lot over the years, so therefore the legislation needs to reflect these changes.

One of the main aims of GDPR is to rectify the numerous methods companies have created to use, and sometimes abuse an individual’s personal data.

What is involved in becoming GDPR compliant?

The GDPR regulations are quite complex so it may be worth talking to a professional in this industry. However, some of the main actions you need to take in order to be compliant are:

  • Produce a data map of where your data is collected, stored and used.
  • Make sure all personal data you hold is as secure as possible.
  • Ensure you have adequate consent for the use of an individual’s data.

How does Hy-Pro use ‘personal data’ of customers who are individuals?

Here at Hy-Pro, we send order confirmations, statements and enquiry replies via email to our customers.  We also use this data to keep you informed using newsletters.  If you are currently on our news mailing list, you are able to unsubscribe at any time to stop us using your data to send you newsletters .  Our news mailing list is stored by and processed by MailChimp and we store your information in our accounts system on an internal server protected by the latest technology.  We don’t share your data with third parties or use it for anything else.

For Inland Revenue purposes, all of our customer data has to be stored for 7 years from your last transaction in our accounts system.   After this period, we intend to render personal data “beyond use” – ie remove email addresses, phone numbers and postal addresses.

The data we hold is limited to names, contact details and accounting records for the legitimate purposes of conducting our business and complying with the law.

If you have any questions or concerns over how we treat your data, you’re welcome to get in touch with us.

All You Need to Know About the Recreational Craft Directive

The new Recreational Craft Directive (RCD) 2013/53/EU superseded the RCD 2003/44/EC on the 18th January 2017.  The main difference between the old and the new directives is that boat owners whose craft fall within the scope are now responsible to ensure that their craft is compliant. Now, almost all recreational craft built after the 16th June 1998 must comply.

This directive sets out the minimum requirements of a recreational craft for its suitability for sale within the EU (European Union) and EEA (European Economic Area). It applies to all craft, whether imported into or built within the EU, that are between 2.5 and 24 metres in hull length.

Owners, builders and importers of the crafts are under legal obligation to follow the rules of this legislation. If they import a boat from outside the EU or make fundamental changes to a boat which was previously certified, they must get it the boat assessed for the RCD. Previously, only commercial importers and boat builders were responsible.

The directive covers the construction of the boat as well as some of the equipment on it such as the engine and the steering system, including hydraulic pumps for autopilots on motor yachts.  Equipment covered by the directive should be supplied with an EU Declaration of Conformity.

The Hy-Pro range of PR+ pumps for use with autopilots are supplied with a Declaration of Conformity for the RCD.  For us to do this, they have been tested to the following:

  • EN 28846:1993 Electrical devices – Protection against ignition of surrounding flammable gases.
  • EN ISO 10592:1995 Small Craft – Hydraulic steering systems.
  • EN60945:2002 Electromagnetic compatibility (EMC) – Preventing interference with other equipment including the radio and navigation.

We are very proud of this status, and it puts us ahead of our competitors with the protection against ignition.  Any electrical device without this certification should not be used where there are petrol fumes.

As well as this certification, our PR+ pumps are also certified to IP67, which means they are resistant to immersion in water up to 1 metre in depth for 30 minutes. For obvious reasons, this is important for boats, but it is another area where we stand out in the industry.

For more information about our PR+ pumps, please click here.


The Royal Yachting Association  have published a Compliance Guide which provides more information about the Recreational Craft Directive that can be found here.